Privacy Policy

At FBCS, Inc., we are committed to maintaining your privacy and delivering a website that provides you with quality, timely information about our organization. Please read our website privacy policy below to understand how information collected through our website is used and disclosed.

FBCS, Inc. takes your privacy and security very seriously and has put significant privacy and security protections in place for our consumers, clients, and employees. These protections are designed utilizing industry privacy and security best practices to ensure your personal information is protected.

FBCS, Inc. is committed to maintaining the privacy of your personal information collected through this website, https://fbcs-inc.com or www.myfbcs.com.

This Privacy Policy discloses FBCS, Inc.’s information collection and dissemination practices in connection with the Website and applies solely to the information that we collect through the Website.

If you have any questions or comments about this Privacy Policy or our practices regarding your non-personally identifiable information, please contact us at the following address: 330 S. Warminster Road, Hatboro, PA 19040.

How Personal Information Provided By You May be Used

Except as described in this Privacy Policy, FBCS, Inc. only collects your PII information through this Website when you choose to provide such information, such as when you enter your e-mail address to use the “Contact & Support” or “Contact Us” features. FBCS, Inc. may use your PII to:

  • Address your requests for information or services; or
  • Respond to your inquiries and send you administrative communications.

FBCS, Inc. will not sell, rent, license, or trade your PII to third parties.

We may use cookies to collect non-personally identifiable information in connection with the Site. Our web pages may incorporate “pixel tags,” “web beacons,” or similar tracking technologies (collectively, “pixel tags”) that allow us or our agents to track the actions of users of the Site. Pixel tags are used to collect non-personally identifiable information, such as the name of your Internet service provider, the IP address of the computer you are using, the type of browser software and operating system that you use, the date and time you access the Site, the website address, if any, from which you linked directly to the Site, the website address, if any, to which you travel from the Site and other similar traffic-related information. We may also aggregate your information with similar data collected from other users to help us improve the Site and the services that we provide through the Site.

In the event of a sale or transfer of assets or of any portion of our business, we reserve the right to transfer any and all information that we collect from users, or that we otherwise collect in connection with the Site, to unaffiliated third parties or third parties.

E-Mail/MMS/SMS/ Text Terms and Conditions

FBCS, Inc. offers an Email and SMS messaging service. You can opt-in to our services by Subscribing Here or for SMS Messaging by texting “OptIn” to +1 267-963-9336. You may choose to opt-in to our Email and/or our SMS messaging service at your own discretion and you may opt out at any time. We will communicate with you via Email/SMS for the purposes of Payment Reminders, Payment Receipts, or other Informational notices regarding your account.

  • By providing us with your E-Mail address or mobile phone number and opting-in, you give FBCS, Inc. permission to send you account-related messages, like payment reminders and notifications, in conjunction with the services you have requested.
  • By providing us with your E-Mail address and opting-in, you agree to have ownership rights or permission to use the E-mail address or phone number given to us.
  • Message and data rates may apply. Message frequency and volume may vary. Message frequency and volume is dependent upon user and account activity. If you have any questions about your text plan or data plan, please contact your wireless provider.
  • You can cancel these services at any time by Unsubscribing Here. To cancel SMS Messaging, you can also text “STOP” to +1 267-963-9336. We will respond with a single SMS message to confirm that you have unsubscribed. After this, you will no longer receive SMS messages from us.
  • You may, at any time, text “HELP” for a brief help message. We will respond with instructions on how to use our service as well as how to unsubscribe. You may also contact FBCS, Inc. support at: +1 (267) 802-6487 or email us at consumer@myfbcs.com.
  • If your handset does not support MMS, any MMS messages sent may be delivered as SMS messages.

Participating carriers include: AT&T, Boost Mobile, T-Mobile, Metro by T-Mobile, Verizon Wireless, Sprint, UScellular, and Virgin Mobile. Carriers are not liable for delayed or undelivered messages. T-Mobile is not liable for delayed or undelivered messages. 

Mobile Disclaimer

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Web Server Logs and IP Addresses

FBCS, Inc. may use IP addresses to conduct website analyses and performance reviews and to administer the Website.  FBCS, Inc. may also use IP addresses to verify the authenticity of any transactions made on the website.

Monitoring, Enforcement and Legal Requests

FBCS, Inc. has no obligation to monitor the Site or the use of the Site or to retain the content of any user session. However, FBCS, Inc. reserves the right, at all times, to monitor, review, retain and/or disclose any information, as necessary, to satisfy any applicable law, regulation, legal process or governmental request or to cooperate with law enforcement and other authorities in investigating a claim of illegal activity. We may use IP addresses to identify a user when we feel it is necessary to protect the Site, our service, clients, potential clients or others.

Other Sites

Except as otherwise expressly discussed in this Privacy Policy, this policy only addresses our use and disclosure of information we collect from you. Any email messages and associated information that you send to addresses published on the Site are not governed by this policy. To the extent that you disclose personal or non-personal information to other sites, you are subject to the privacy customs and policies of those sites. We encourage you to ask questions before you disclose any personal information.