Solutions
Consumer Contact Solutions
Experienced Customer Service Representatives
We offer specialized solutions to meet the diverse needs of creditors across a variety of different product verticals including consumer credit, healthcare, commercial, auto, education and utilities. Our systems seamlessly integrate with your business processes to make us an extension of your customer service capabilities.
FBCS is a family owned company bringing our core family values to customer service. We achieve financial performance while maintaining the values of respect, integrity and clear communication. Our clients benefit from our more than 30 years’ experience servicing accounts for creditors of all sizes, from major banks to local medical providers.
FBCS is an Accounts Receivable Management (ARM) industry leader, and are active participants of ACA International, the Healthcare Financial Management Association, and American Association of Healthcare Administrative Management.
![FBCS assists creditors with managing revolving and installment loans Person holding a credit card](https://fbcs-inc.com//wp-content/uploads/2021/09/shutterstock_123256873-2.jpg)
Consumer Credit
Specialized contact solutions for creditors of revolving and installment consumer accounts.
![FBCS provides consumer contact solutions for hospitals, surgeons and other medical service providers Doctors working on computers](https://fbcs-inc.com//wp-content/uploads/2021/09/shutterstock_297261185-2.jpg)
Healthcare
Partnering with hospitals and other medical providers to manage high risk receivables.
![FBCS provides working with small businesses to satisfy their financial obligations to commercial creditors Confident smiling woman](https://fbcs-inc.com//wp-content/uploads/2021/09/shutterstock_143172094-2.jpg)
Commercial Recovery
Finding solutions for small businesses to satisfy their financial obligations to creditors.
![FBCS provides assisting automotive financing lenders with managing their accounts receivable portfolios Female driving car and looking back](https://fbcs-inc.com//wp-content/uploads/2021/09/shutterstock_233776648-2.jpg)
Auto Loans & Leases
Assisting auto finance companies with consumer contact services for managing accounts.
![FBCS provides consumer contact solutions for universities and education lenders Women graduating](https://fbcs-inc.com//wp-content/uploads/2021/09/shutterstock_94817326-2.jpg)
Student Loans
Solutions for schools and education lenders to service and manage accounts receivable.
![FBCS provides consumer contact solutions for utility providers around the country Remote Control for a TV](https://fbcs-inc.com//wp-content/uploads/2021/09/shutterstock_70703941-2.jpg)
Utilities
Consumer contact solutions for cable, phone and utility providers to recovery delinquent accounts.