Consumer contact solutions for universities and education lenders.
FBCS works with education creditors to manage and service student loan portfolios. Our team has more than 30 years’ experience creating customized contact solutions to manage student loans at all stages in the account lifecycle. We have developed specialized strategies to maximize performance while maintaining the highest levels of compliance.
We understand the importance of protecting our partners’ brands and respect the responsibility we take on when contacting consumers on behalf of our clients. Our team takes a compassionate approach to account recovery to achieve financial results without unnecessary risks.
Our team has a strong commitment to compliance and our team meets the highest standards in the accounts receivable management industry. We use cutting edge technology and are pioneers in proactively managing regulatory compliance.
Each client working with our team has a specialized point of contact with experience and expertise with student loans. We are able to customize engagements to meet your specific goals and provide an open line of communication to proactively address your needs.